Frequently Asked Questions

Find answers to common questions about PushToApp and Larkite

Getting Started

Do I need coding experience to use PushToApp?
Absolutely not! PushToApp is designed from the ground up for non-developers. If you can use a computer, you have all the skills you need to build a professional app.
What platforms can I build for?
You can export your projects to be ready-to-publish for both iOS (Apple App Store) and Android (Google Play Store).
How do I get started?
It's easy! Just create a free account to get 3 app builds, download the PushToApp desktop application, and start building from one of our professional templates.

Pricing & Credits

Do my unused credits roll over to the next month?
Yes, they do! On our Starter and Pro plans, any unused app build credits will automatically be added to your next month's balance. You'll never lose what you've paid for.
Can I cancel my subscription at any time?
Of course. You can cancel your subscription whenever you like, with no penalties. You will retain access to your plan's features and any remaining credits until the end of your current billing period.
What is the Developer Plan?
The Developer Plan is a special tier for users who have their own Anthropic API key. It offers unlimited app builds for a lower monthly price because you are covering the AI usage costs directly.

Technical Questions

What is included in a template?
Each template is a complete, fully functional app with all the necessary HTML, CSS, and JavaScript. It's ready for you to customize with our AI editor or by directly editing the code.
Can I add my own custom features?
Yes. You have full ownership of the exported code. You can edit it yourself or use the built-in AI assistant to help you add new features and functionality.
Do I have to publish my app through Larkite?
No. You own your app and its code completely. You are free to publish it independently on the App Store and Google Play Store under your own developer accounts.

Support

How can I get help if I run into an issue?
We're here to help! You can reach out to our support team by emailing adron.gordon@larkite.com or by using the form on our Contact page.
What are your support hours?
Our official support hours are Monday to Friday, 9am to 5pm EST. We strive to respond to all inquiries within 24-48 hours.

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